The pool, rooms and the property were stunning. We were so comfortable and relaxed for the week!
Chelsea
Oktober 2023
This is an excellent resort. It is gorgeous and clean, with a large pool and a beach. Each day, the guests receive a text listing all the activities, and there is plenty to do in the morning, afternoon, and evening (for example, Yoga, Handcraft, Bike tour, Aqua Aerobics, Sports, Latin dance classes, Live music, and evening shows). There is no need to go out of the resort for entertainment. The staff is very friendly and helpful. I paid a little extra for the 'preferred' option and do not regret it. Anibal was my 'butler,' and he was excellent--highly responsible, respectful, and friendly. Many people working in this resort go the extra mile to help the guests. These extraordinary workers include Julia, "La Diva," Rihanna, Beyonce (some use nicknames), Teofilo, Rigoberto, Jackson, Richard, Esperanza, and Maria. While tips are included in the final price, I highly recommend tipping some resort workers. No one knows how much of the "included tip" is given to the workers; thus, it is a way to help them financially (not to mention that the Hyatt is making a lot of money—remember, labor in the Dominican Republic is cheap).
Yeidy
Desember 2024
The staff were incredible everywhere we went. Made us feel very special!
Vicki
Januari 2024
Love the resort, the staff is amazing -
Janet
Agustus 2022
Friendliness of staff. My concierge, Jourdain was awesome. Entertainment was very good and they offered a good variety. There was a good variety of things to do, whether it was relaxing or being active. The entertainment team was also very good.
Gregory
Juli 2023
Beach is secluded, not crowded, clean of seaweed, beautiful views, IG worthy, beautiful swim-out pools, beautiful & spacious rooms, friendly & attentive staff, good food, good drinks, fun activities everyday, luxury spa, & I can go on & on.
Carolyn
Mei 2025
Amazing staff. Above average food for an AI. Breakfast was great. Loved the proximity to the airport and that you basically have your own private beach in Cap Cana. The massive shower with dual rainfall shower heads was really nice. Plenty of beach chairs available at all times.
Bethany
Februari 2024
Amazing service, top-notch food & location. The resort has lots of fun activities and free water sports equipment like paddleboards, kayaks, and sailboats. Evening shows are fun, especially the Queen tribute and the Michael Jackson show in the lobby. Cocktail bars are superb, and the staff is extremely friendly and fun! This is our second time returning to this resort, and both times we rented a beach facing swim out preferred club, which I'd definitely recommend!
Alex
Mei 2024
The staff at Cap Cana made sure that we didn't have to worry about a thing on our honeymoon! Everyone was so kind and friendly. The resort itself was as advertised, beautiful.
Kevin
Agustus 2023
The staff was very accommodating and friendly! La Diva and Jorge were our favorites with their wonderful personalities. Our concierge, Sergio did all he could to make sure that we were comfortable, based on our needs. I observed the cleanliness protocols throughout the resort and I was very impressed. I felt comfortable knowing that I was able to move about while not worrying about germs too much. The resort is aesthetically mind-blowing! The crew is always at work cleaning so that the resort stays immaculate. We really loved the turn-down service each night! We don't recall ever having this without requesting it.
Kittena
Maret 2023
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